Frequently Asked Questions

💬 What services do you offer?

We offer Urdu ↔ English document translation, transcription of audio/video files, handwritten Urdu typing, proofreading, and formatting.

📍 Where are you based?

We are based in South Croydon, UK , and serve clients across the UK via email or secure uploads.

⏱ How long does it take?

Most projects are completed within 24–72 hours , depending on length and complexity. We also offer expedited service upon request.

🔐 Is my information confidential?

Absolutely. We treat all documents and audio files with the strictest confidentiality . Nothing is shared or stored beyond your project.

📄 Do you translate handwritten documents?

Yes. We carefully read and translate handwritten Urdu letters, notes, and legal documents, maintaining clarity and accuracy.

🔊 Do you accept WhatsApp voice notes or videos?

Yes. Simply email or upload the media file. We’ll transcribe and translate it professionally, formatted to your needs.

💰 How much does it cost?

Our pricing is competitive and transparent. See our Pricing page or Contact us for a tailored quote.

👨‍⚖️ Are your translations accepted by solicitors or courts?

Yes, we offer certified translations for official use when needed. Let us know the purpose of the document so we can advise accordingly.